Lost and found
Have you lost an item on a ZOU ! Train or Bus? Here’s what you can do:
Report your loss straight away
- By phone:
ZOU ! Customer Service on 04 86 88 50 50 (every day from 7:00am to 8:00pm) - Online:
Report a lost item on the SNCF Gares & Connexions website - For ZOU ! Alpes-Maritimes lines (Keolis):
Report a loss on Troov2
Good to know
- After you’ve reported your loss:
Customer services will tell you what to do to get your item back if it is found. - Tip:
If you lose your mobile phone or wallet, remember to block your SIM card or report the loss to your bank.