ZOU ! account and payment

To create your ZOU ! account, simply go to the Account page and click on the "Create an account" button. You’ll need an email address and a secure password

Have you forgotten your password? Simply:

1. Go to the Account page
2. Click on the "Log in" button
3. On the login page, click on the "Forgotten your password?" link
4. Enter your email address
5. A password reset email will be sent to you
6. Change your password
7. You can now log in!

If you have any problems, you can contact ZOU ! customer service on 04 13 94 30 50 (every day from 7am to 8pm, charged at local call rates).

The following payment methods are accepted:

• Credit/debit card (online, at ticket machines and in branches),
• Cash (at ticket machines, on board buses and in branches),
• Cheques (in branches only).

To pay for your yearly subscription, you can choose to pay:

• By monthly direct debits (between the 8th and 12th of each month). At the time of payment, you will be asked to sign a SEPA direct debit authorisation electronically.
• In cash or by credit/debit card (the full subscription amount).