After your journey
Fines, complaints, lost property
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After Your Journey
Fines and lost property
If you receive a fine, you can pay it directly to the ticket inspector.
Alternatively, please refer to the information printed on your fine notice.
If you have any queries, please contact ZOU ! customer service:
- Via the online form
- By calling 04 86 88 50 50 (Monday to Friday, 8am to 6pm; charged at local call rates).
If you’ve lost an item on a ZOU ! bus or train, you can:
- Contact ZOU ! Études customer service via the form
- Call 04 86 88 50 50 (Monday to Friday, 8am to 6pm, charged at local call rates).
Complaints
If you’d like to make a complaint, you can:
- Contact ZOU ! Études customer service using the form
- Call 04 86 88 50 50 (Monday to Friday, 8am to 6pm, local call rate).